中国站
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Could you describe your after-sales service?
a. All our products are backed by a 12-month warranty.
b. We keep a sufficient stock of spare parts for prompt availability.
c. Our team of seasoned engineers provides round-the-clock (7x24) online support to meet any after-sales service needs you might have.
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What shipping methods do you use for delivery?
DHL, UPS, TNT, FEDEX, Aramex, EMS, and E-packing, or arrange the collection of goods yourself.
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How long is the delivery time?
For sample orders, we usually dispatch within 2-3 working days after payment has been confirmed. For bulk orders, the lead time may vary from 1 to 4 weeks, depending on the exact quantity required.
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Are you a manufacturer?
Yes, we are. Sincoole Information, established in 2014, caters to a global clientele. As a professional manufacturer of rugged tablets and handheld PDA terminals, we boast expertise in industrial and mainboard design, product testing, and production. We ensure strict quality control across all processes, so you can be assured of the highest standards.
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Will you provide free SDK for me?
Certainly
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What is the warranty period for your products?
Our products come with a 12-month warranty starting from the date of shipment, excluding parts that are consumable.
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What is your minimum order quantity (MOQ)?
1unit. For OEM requests, please provide your specific requirements and we will then inform you about the corresponding MOQ.
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Is it possible to obtain a free sample?
Sorry no, you are welcome to order 1 sample for testing and evaluation.
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Do you accept payments via PayPal?
Indeed, we accept payments through PayPal as well as Western Union, T/T, L/C, and other methods.